Student Billing

The Student Billing Office is located in the basement of Caldwell Hall.  Our mailing address is:

The McCallie School
Attn: Student Billing
500 Dodds Avenue
Chattanooga, TN 37404

You can email or call Student Billing at 423-493-5524 or studentbilling@mccallie.org

Enrollment for returning day students is in February each year and for returning boarding students, it is in March.

The deposit outlined in your enrollment agreement is based on your tuition responsibility in the prior year. This deposit will be applied to your tuition balance and is not refundable. We are unable to bill the deposit through FACTS.

All families are required to set up an account with FACTS. Families on the 2-payment or 10-payment plans must maintain a linked bank account to their FACTS account.  The payment will be automatically debited each month. All tuition and incidental charges will be billed through the FACTS account. Tuition plans that are currently offered:

• 100% due by August 1
• 60% due August 1 and 40% due December 1
• 10-month plan from July-April. This plan will incur a $250 administrative fee.

For NEW families with an existing FACTS account from another school, McCallie can be added to that existing account. You will need to contact Facts at 1-866-441-4637 to have McCallie linked to your current account.

McCallie can accept payments from your 529 plan for tuition. The maximum is $10,000 per calendar year.

Please contact Student Billing at studentbilling@mccallie.org for wire instructions.

Incidental fees are added to the account throughout the month. Invoices are emailed on the 10^th of each month and are due the 1^st of the following month. After a 10-day grace period, FACTS will charge a $20 late fee. For this reason, we strongly suggest that our families set up Auto Pay on their incidental account to avoid any late fees.

Your monthly invoice from Facts will show you the total amount your child spent at the bookstore. To see detailed transactions, visit your MOSIS account by going to mosis.mccallie.org. You will see Student Bookstore Charges at the bottom of the page.

If your family falls behind or is unable to pay tuition, please contact Student Billing at 423-493-5524 or studentbilling@mccallie.org.  Communication is key.

If a tuition payment does not go through, FACTS will reattempt it two more times approximately 15 days apart. After the third attempt, FACTS will mark the payment as unresolved and the payment will need to be made directly to the Business Office.

Any account that is more than 30 days past due or that does not have an active, linked bank account (for 60%/40% or monthly payers) will be placed on a financial hold. This means that your son will not have charging privileges on campus until the balance is paid. In addition, all students with a past due balance will be placed on hold for reenrollment in February until the balance is paid.

TSSAA requires that all students with tuition payments more than 60 days past due be ineligible for playing varsity sports.

All accounts must be current at the end of the first semester in order to return for the second semester in January. In addition, all accounts must be current in order to sit for exams in May.

For graduating seniors, accounts must be paid in full before the graduation ceremony. You will receive your last incidentals bill following graduation. Your official transcript will not be released until the final invoice is paid.

Tuition Refund Plan (TRP) is available to all students. It is charged at 1.5% of the net tuition balance after any financial aid has been applied. If your child must withdraw (family move, sickness, job loss, scholastic problems) or is dismissed, TRP will pay a portion of the tuition balance to McCallie. You will be required to opt in or out of this program when you are completing your Enrollment Agreement. More detailed information can be found here. All first-year boarding students are required to have TRP as well as all international students that have a tuition balance after August 1. We strongly recommend enrolling in TRP if you have any concerns about your child being able to complete the school year at McCallie.

Peace of Mind is a program managed by FACTS that covers the tuition balance upon the death of either the Plan Owner or their legal spouse. The cost is $20 per academic year. More detailed information can be found here.

We no longer offer student allowances for our boarding students. We encourage parents to give their child a debit card or a prepaid credit card for any off-campus expenses.

If both parents do not reside in the same household and desire to split tuition and/or incidental charges between the parents, please contact Student Billing. We can split the tuition balance only if both parents agree to the split and maintain separate FACTS accounts. We are unable to split incidental charges and these will need to be assigned to one parent.